JUST days after it was announced that one of Swindon’s most established travel companies has gone bust, customers are still counting the cost of booking with them.

Scores of disgruntled people have come forward armed with questions about what will happen now that Swindon Travel is being put into administration. And they want to know: ‘Where are our tickets?’ Many people who bought tickets with the firm more than a year in advance are unsure as to what is going to happen with their tickets because they can’t contact it.

The Adver has been flooded with calls asking what they can do about their tickets after only seeing the news when they picked up the paper yesterday morning.

Denise Cripps, 43, of Gorse Hill had bought tickets to see Lee Evans in Cardiff on November 22 and when she tried calling yesterday she had no answer.

She said: “I am furious.

“I knew nothing about it until I saw the front page of the paper this morning and tried calling them straight away, but they are not answering their calls – there is no way of getting hold of them.

“I was a bit wary of it at the beginning because although I paid for the tickets they would not give the tickets until we were on the bus.

“If they could just send the tickets out I would make my own way there, but I can’t even do that.

“I just want to know what is going on.”

Despite the company being in financial difficulty, it appears it was still selling tickets weeks before it announced it was going into administration.

Richard Clark, from West Swindon, said: “My wife was hoping to see her favourite band play in Cardiff this December, and I purchased two tickets complete with coach travel only a couple of weeks ago.

“The staff made no indication that the company was going into administration, and were telling us about the great seats we would have. Unfortunately we won't be going to see them now. All we can do is try our best to get our money back, but we could have a long wait.”

One customer, who wished to remain anonymous, added: “I was shocked and so surprised, their staff were always friendly and helpful, and they had a full page advert in local papers just the previous week showing dozens of day trips.

“I paid £327 for three tickets to see Sir Cliff Richard in Birmingham on October 23.

“I know where my tickets were positioned, and checked with Birmingham Arena who told me they were paid for and posted out to Swindon Travel a couple of weeks ago.

“They have my tickets, so why can’t I have them?”

The company was unavailable to comment as its phones were off and staff in the store refused to speak to the Adver.