Two thirds of those who contacted the police during lockdown felt the force had not addressed their query fully, a survey found.
A fifth of the 2,807 people polled by Wiltshire Police and the county’s police and crime commissioner had had to call-out officers during the coronavirus lockdown.
Of the 518 who had contacted police since March 23, just 30 per cent felt the matter was addressed fully. The same proportion felt their query was investigated quickly.
A little over half of those polled agreed they were impressed by the professional way in which Wiltshire Police had managed the situation since lockdown. Four-fifths felt engagement with the public by local officers and PCSOs had increased.
Police and crime commissioner Angus Macpherson said: “I am aware of the survey responses from those who reported lockdown breaches and were dissatisfied with how it was dealt with by the police, and this is something I have questioned senior leaders about.
“However, I have been fully supportive of the national approach of police forces prioritising engagement first, and turning to enforcement only if necessary, so I believe Wiltshire Police has done its very best under difficult circumstances.”
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