A man who saw the dropped kerb he paid to have put outside his house dug up for cabling work, and replaced inadequately is at the end of his tether.

And Dominic Mazotta, who lives in Scarborough Road in Rodbourne Cheney said he is now contemplating legal action against Swindon Borough Council.

At the start of the year workers for CityFibre dig up a channel along the pavement outside his house, including across the dropped kerb Mr Mazotta paid to have constructed when he moved to the house several years ago.

The surface was repaired, but not to his satisfaction.

He said: “It’s already crumbling and cracking on the corners. The steel water culvert has dropped and it’s out of alignment. At the front it’s already crumbling.”

Where the kerb meets the roadway, a section has crumbled into dust, and more can be broken off from the surface just by light scuffing with the shoe.

Mr Mazotta said: “I got in touch with the company doing the work. They sent people round to look and said it would be sorted. Nothing happened. I range again. The same thing.”

Eventually, the 73-year old’s patience ran out, and he tried to contact Swindon Borough Council. He said: “I pay my council tax and I paid for the dropped kerb, and I want the council to take responsibility for keeping it in good condition.

"I don’t have email, so I rang to try and make an appointment. The woman on the line said to send an email – but I don’t have email.

"She said to get someone to do it for me, or to get a solicitor to do it.”

Mr Mazotta turned to his local councillor, Jim Grant, who took up the issue, along with several other complaints about the cabling work he had received.

He has been told that borough council officials will be checking all the work done by City Fibre, but he doesn’t know when.

He said: “When will this be done? Dom has already had one winter of a poor repair. Another one won’t help this at all.”

Mr Mazotta said he is now looking to speak to a solicitor to see if he has any redress form the council “I think I should get a better service in return for the money I pay.”

A Swindon Borough Council spokesperson said: “We cannot find any records of a complaint from Mr Mazotta about his dropped kerb, but we will work with him to find a positive solution to his concerns.

“This infrastructure rollout covers the whole Borough and will mean Swindon gets lightning-fast broadband connections, making sure homes in the town stay connected to the ever-growing online world.

“Due to the scale of this rollout, it was likely there would be disruption and we have been inspecting CityFibre’s reinstatement work as we go along to make sure it is up to standard.

“Overall we have received far fewer complaints about this kind of work when compared to other local authorities who are undertaking similar projects.

“CityFibre see the Swindon build as a flagship scheme due to the relatively small number of complaints they receive from residents and road users, they use it as a positive example to other contractors doing similar work elsewhere.

“However, where there have been issues, we have issued penalty charges to CityFibre if the work hasn’t been completed properly.”