Nationwide Building Society has apologised to customers after all payments in and out of accounts were delayed on Friday morning.
The building society said there was an issue impacting its Faster Payments system to and from other banks and building societies.
Customers took to X, formerly known as Twitter, to complain after they were unable to pay their bills or they had not received their wages because of the issue in the morning.
Others said they had no access to finances while their transfers were delayed.
“The issue has now been fixed and queued payments are being processed,” a spokesman for Nationwide said.
“It may take a few hours before impacted payments are processed, so customers should not try to send the payment again.”
Direct debits and standing orders continued to work normally throughout the issues and customers could continue to use their cards online and in shops, withdraw money at cash machines and move money between Nationwide accounts.
“We are very sorry for any inconvenience caused,” Nationwide added.
Customers are being urged not to resend or duplicate payments because of the delays.
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