An ambulance service is inviting people to join a meeting to share their views.

The South Western Ambulance Service (SWASFT) is encouraging people to join their next Patient Participation Panel meeting.

The meeting aims to gather feedback, concerns, and praises about the care and service provided across the South West region.

Open to everyone, and not just patients, the meeting is scheduled for Friday, December 13, from 10am to 11.30am and will be held virtually via Microsoft Teams.

The panel serves as a platform for people to express their experiences with the trust, helping to shape the future of the ambulance service.

Deanne Hill, Patient Engagement Manager at SWASFT, underlined the importance of community feedback.

She said: "We are always looking for ways to improve the care and service we provide.

"We are keen to identify what matters most to our local communities, and the Patient Participation Panel offers a safe space for people to have their say in an honest and friendly environment.

"We want to hear all types of feedback (positive and negative) to help influence changes and make the services we offer better for our patients.

"Please help us by sharing your views, or by encouraging family and friends to attend this event.

"Your support can help make a difference to your local community, to the service we provide, and the way that we engage with our patients."

Joining a meeting is easy and quick, with no obligation to attend every time or for the entire duration.

The meetings are held quarterly online, and participants can drop in and out as time permits.

The Patient Participation Panel is seen as a crucial element in shaping the service provided by the ambulance trust.

Feedback from the panel helps in understanding the needs of the community better, leading to improvements in the quality of care and service.

The trust highlights that the involvement of the community in these meetings can make a significant difference to the way services are delivered.

This initiative reflects SWASFT's commitment to engage with the community, ensuring that the services provided are in line with the expectations and needs of the people.

By participating in the meeting, individuals have the opportunity to directly influence the quality of care provided by the ambulance service in their region.

The feedback collected from these meetings will not only help in making necessary changes but also in shaping the future of the ambulance service.