ROYAL Mail's wrong deliveries continue.
Despite being warned by the Adver two weeks ago that mail was going astray, the latest round of wrong deliveries landed Great Western Hospital mail in the Advertiser postbag yesterday.
The Royal Mail blamed the second wave of problems on human error and say they have put in extra checks.
Advertiser facilities manager Steven George said he found four letters addressed to various hospital departments in yesterday's mailbag.
Mr George said the Adver mailroom returned all incorrect mail but feared others may not be so reliable.
"That's not good enough," Mr George said.
"People are paying for next day delivery and they are not getting what they paid for.
"It's causing extra work for us, chasing around doing the Post Office's work for them."
A Great Western Hospital spokesman said that any missing mail was a concern.
He said the hospital did not use the Royal Mail for important patient records or test results but most other post went to the company.
"Things like test results go by courier or by Wiltshire Shared Services, an NHS courier service," he said.
"What would be affected is appointment letters or any letters or responses to letters.
"It would appear they are not clinical letters but to find that mail destined for the hospital is not getting here is obviously a concern. We are pleased the Post Office is looking into it."
On April 25, the Adver received ballot papers destined for Swindon Council's election count.
Royal Mail blamed the mix-up that landed three postal ballots in the Adver mailbag on a glitch in its automatic sorting system.
The first of the ballots was found in the Adver mailbag on April 24.
Mr George said he returned the ballot to the post office to be sent to the right address, the council.
But a day later, the same ballot paper returned, along with two others.
The Royal Mail said then that it was investigating the muddle but would put manual checks in place.
Now it has admitted that those manual safeguards were taken off after all the postal votes had been received by Thursday's council election deadline.
A Royal Mail spokeswoman said: "It was manually sorted. We have identified the problem and put in extra checks."
She said that the earlier manual checks had been removed after the election.
"It was specific to the ballot paper issue," she said. "Those checks did not continue. We will reinstate them now. They are going to be permanent."
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